The second-hand marketplace Members Voice Anger About Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.